Non-Conformance Reports (NCR) Register

User Level: Intermediate

What is a Non-Conformance Report?

A Non Conformance Report is used to report on a set of work which is not up to the agreed upon standards. One of the implications of a Non-Conformance Report is that they can, under some Specifications, prevent payment for work. CivilPro assists in monitoring the impact of Non-Conformance Reports in this environment by calculating their cost impact. This allows prioritization of Non-Conformance Report closeouts and quantification of the metric for reporting purposes. A Non-Conformance Report's value is calculated based on the value of Lots linked to the NCR. This can be viewed using the predefined Non-Conformance Report Value View of the Register.

What is the Purpose of the Non-Conformance Register? 

Regardless of how good your quality assurance is, something will inevitably go wrong. A concrete truck gets held up in traffic and is 5 minutes longer than the allowable batch to pour duration; a shower of rain affects the surface of a new concrete pour; or a gravel lot falls slightly out of grading spec. This is when a good non-conformance system comes in to play.

Contrary to the old-school perception that a Non-Conformance is a bad thing, they are actually a sign of a quality assurance system that is working correctly. A reliable Non-Conformance system gives clients confidence that any issues on site are being identified and resolved in a manner where the final quality of the project is not compromised.

Civil Pro’s Non-Conformance Report Register tracks issues with process or product, recording key details about the problems and tracking their resolution. Our Non-Conformance Report Register is used to:

• Define the issue
• Specify corrective action
• Propose action to prevent re-occurrence of the issue
• Record the approval of the Non-Conformance Report by the client (or other party)
• Track the closeout of the issue – once approval for a course of action is gained, is that course of action completed?
• Allocate properties for Non-Conformance management such as the Action Type (Retest; Repair/Rectify; Replace/Reconstruct; Use As Is etc.), severity, related properties and root cause 

 

Context Menu Functions

• Request Approval
• Set / View Manual Approval
• Set / View Close Out
• Remove Manual Approval
• Remove Close Out
• Reports
• Views

 

Request Approval

Request an Approval for the selected NCR

Set / View Manual Approval

Set / View the manual approval for the selected NCR. This is done in the popup form shown below. If multiple NCRs are selected then you can not view the Manual approval but you can set all NCRs to have the same Manual approval values using the Approval form. This will overwrite any values previously set on an NCR Manual Approval. 

Set / View Close Out

Set / View the Close Out for the selected NCR. This is done in the popup form shown below. If multiple NCRs are selected then you can not view the Close Out but you can set all NCRs to have the same Close Out values using the Approval form. This will overwrite any values previously set on an NCR Close Out.

Remove Manual Approval

Remove the Manual Approval from the selected NCR. This erases all Manual Approval values from the selected NCRs. 

Remove Close Out

Remove the Close out from the selected NCR. This erases all Close Out values from the selected NCRs.

Reports

Non-Conformance Report

Electronic Non-Conformance Report

Non-Conformance Report Register

Views

• Default
• Approval
• Closeout
• Non-Conformance Report Value