If your desktop application is version 12.115.1.392 or greater, or your company uses an MSI corporate installer, you do not require this information. This information is only for users whose application has not updated itself.
Why is this happening?
Recent Microsoft updates have caused issues with our auto-updating application platform (clickonce). While Microsoft has made updates, issues with updating persist. Even when our application is uninstalled and reinstalled, the application may not update itself because of the way Microsoft caches the install information. As a result we have created an application that automatically uninstalls the current version of CivilPro, deletes its cache, and then reinstalls it. These are the instructions on how to use it.
1. Go to the reinstaller at https://download.civilpro.com/cd/reinstaller/v11Reinstall.html
2. Click on the link and open:
3. Run the application
4. Click Uninstall/Reinstall
5. If for some reasons, the process is unsuccessful, follow the instructions presented on the screen shown in Step 4 to re-run the application.
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