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Find answers to frequently-asked CivilPro questions here. For further help, click 'Submit a Request' in the top-right corner. If you submit a request using an unregistered email address, you’ll receive a one-time verification link. Please verify your email to ensure your request reaches our support team.

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Blogs

Insights, news and updates from the the CivilPro Team

Learn CivilPro Web App/Cloud

Learn the how-tos with video tutorials and step-by-step instructions for Cloud users.
Welcome to CivilPro - QA Overview Video

Top-to-bottom summary of CivilPro features and functionality + Project Success Checklist
Learn CivilPro Desktop

Learn the how-tos with step-by-step instructions for Desktop users. All Desktop processes are denoted with (D).
CivilPro Knowledge Base

Learn about CivilPro features and tools, including the purposes of applications and best practices. (D) - for Desktop only, (C) - for Cloud or Web App only, None - apply to both
CivilPro Workflow Video Tutorials

Learn all the commonly used CivilPro workflows through these worked example video tutorials.
CivilPro FAQs

Frequently asked questions for both CivilPro Web and Desktop
CivilPro API, Data Visualisation and Power BI

A set of guides for using external applications to view your CivilPro Data
Account & Billing

For all of your account and billing inquiries

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CivilPro Spatial - Introductory Webinar

Converting ITPs to CivilPro Format using AI

CivilPro Spatial - Introductory Webinar

Monitor Checklist Progress Using the ITP Progress Matrix (D)

Digital Signatures for Conformance Report PDFs

Importing Geo-Referenced Imagery (Image Layers) (Video Tutorial)

Manage Project Correspondence using Contract Notices (Video Tutorial)

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