To view your tickets, their status and add comments.
Note: For users that have multiple email addresses, we recommend that you use the below to comment on your tickets or if you wish to comment via email, please create an account for each email address and cc each email address that you use when submitting your ticket. This is to make sure that we do not miss any comments made.
Related articles: How do I submit a Support ticket?
Instructions:
To view your submitted ticket in Zendesk
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Login to the CivilPro Help Centre
- Click on the dropdown arrow next to your profile icon at the top right of the page
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Select Request
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From here you'll be able to view your tickets, current status and add comments to your tickets