Check Username

Your users may have forgotten their usernames and are unable to sign in to CivilPro. As CivilPro Administrator, you can help them retrieve their username. 

Note: If the user has also forgotten the password, they can use the Forgot Password option on the sign in screen to reset their password once they enter their username. 

Instructions: 

 1. Go to Team, then click on the user in question. 

2.  The Username is shown below, encircled in red.