Check Username

Your users may have forgotten their usernames and are unable to sign in to CivilPro. As CivilPro Administrator, you can help them retrieve their username. 

Note: If the user has also forgotten the password, they can use the Forgot Password option on the sign in screen to reset their password once they enter their username. 

Instructions: 

 1. Go to Team, then click on the user in question. 

2.  The Username is shown below, encircled in red.

3. You can also add the 'Username' column to the Team register. 

Right-click on the headline toolbar to open the dropdown menu.  Next, click on 'Column Chooser' on the list. 

 

4. Click-hold and drag the tab 'Username' to the register. 

5. You can now see the Username column on your register. 

Note: You can save this view as your custom view. See "Set Up and save Custom Views Register".