Create a Non-Conformance Report (NCR)

This process shows you how to create a Non-Conformance Report (NCR). 

Related Link : 

What is a Non-conformance Report (NCR)? 

Video Tutorial 

Instructions: 

1. Under Quality Assurance, select “Non-Conformance (NCR)”

2. Click on the “New NCR” tab

3. Enter the details for “Location” and “Description”. Click “Next”

4. Complete the followings:

• Enter the Estimated Cost, if applicable
• Select the Severity
• Select No or Yes for Third Party Approval Required
• Enter the details for Related Parties and Notes

Click “Next”.

5.  Select the “Action Type” and enter the “Corrective Action”, if any. If there is no “Corrective Action”, enter N/A. Click “Next”.

6.  Select the relevant “Root Cause Category” from the dropdown list.

      Enter the details for:

• Root Cause ( Optional)
• Action to Prevent Recurrence ( Mandatory)

   Click “Next”.

7. Select the related Lot(s) from the dropdown list. Click “Next”. 

8. Review the details of the NCR and click “Save”.

    Click “Back” to go back to previous screens to change any of the details.