Non-Conformance Report (NCR) Register

What is An NCR?

An NCR is a report of a set of work which does not meet the agreed standards, for example, when an element of the works, or a process associated with the works fails to comply with the Specification. An NCR can be used for internal purposes or for gaining third party approval from the client’s representative.

What are the purposes of the NCR Register?

The NCR Register facilitates the tracking of NCR items raised within a project by documenting the key details of the problems and issues raised, and providing transparency to their resolution. It manages the entire non-conformance process from creating and sending approvals, attaching related documents, generating reports to closing out the NCR.

How to Set Up?

Create a Non-Conformance Report (NCR)

Create a Non-Conformance Report (NCR) (D)

Tips for Users:  

1) If the NCR is related to an inspection item of an ITP, you can attach it to a checklist inspection point:          Attach NCR to a Checklist Inspection Point / Attach NCR to a Checklist Inspection Point (D)

2) You can also attach photos and/or documents to the NCR that you have created:

    Link Photos or Filestore Documents to NCR / Link Photos or Filestore Documents to NCR (D)

3) The entire NCR approval process can be created and managed from the NCR register:

    Request Approval for NCR /  Request Approval for NCR (D)

  Action NCR Approval Requests (by the Approvers) /Action NCR Approval Requests (by the Approvers)(D)

4) When the NCR approval  process has other conditions, and there is a review process that needs to be   managed outside the basic workflow, the NCR can be manually approved with certain conditions proposed and agreed upon. You can use the "Set Manual Approval" function to manage this :

  Set Manual Approval and Close Out NCR / Set Manual Approval and Close Out NCR (D)